We usually ship merchandise within 20-25 business days from your order and offer a full money back guarantee to insure your satisfaction.

International orders are shipped by FEDEX Federal Express and are covered by shipping insurance. On your request, we will be glad to assist you in determining the best method of shipping you prefer. If your country is not listed, please e-mail us.

We ship for FREE in this countries:

• USA
• Canada
• Europe (including UK, Monaco, Germany, France, Belgium, Austria, Greece, Spain, Netherlands, Luxembourg, Ireland, Denmark, Greenland, Sweden, Finland, Portugal, Liechtenstein, Switzerland, Norway, Iceland and Malta)
• Mexico
• Australia

Many articles will be shipped not assembled, above all the Murano chandeliers. (Assembly instructions)

After your order is shipped, you will receive an email with the full informations needed to track your package anywhere in the world.

We do not ship to P.O. Boxes. Please make sure that you enter your address correctly. We must charge you for shipping if we have to re-ship an item because of an address error. Customer is responsible for any foreign duties.

In order to ensure the best protection during the delivery, every chandelier we shipped is packed with a special method. With the vacuum packing your valuable Murano chandelier is not afraid to travel for long distances and can comfortably enjoy his trip to your house.

An example of vacuum packing below, a Rialto 6 arms chandelier box.

Click on images for a larger view: