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78 Testimonials -
0 1 2 3 4 (4,9/5)
0 1 2 0 1 (0)
0 1 0 1 2 (0)
0 0 1 2 3 (0)
Ordered several times and will order in the future. Perfect quality and great value for money. Delivery to my country is somehow complicated and takes long time, but that is most likely because I have used truck delivery. Riccardo who is the sales manager is very kind and helpful.
Posted by , Estonia (4/5
The chandelier is so gorgeous when lit up. I paid extra for the crate because I didn't want to chance any piece getting broken and it came with everything intact. Instructions were skimpy but we were lucky to get an electrician who was able to rewire to provide more length for hanging. We weren't able to figure how to put the cap cover at ceiling so disappointed not to have the whole effect. Riccardo was responsive when I emailed to inquire on status of shipment since we were going on vacation. Once shipped from Italy the chandelier arrived at our doorstep in just a few days (very efficient). I plan on getting another small chandelier despite the few drawbacks... the beauty of the pieces are worth it.
Posted by , Prescott (4/5
All perfect except one leave was broken
Posted by , Rapperswil (4/5
Vitalzentrum AG
Our chandelier arrived broken mostly due damage while being shipped. Packaging was good but not good enough to withstand the hard treatment the box received being dropped and punctured in shipment. Customer service solved that problem but of course it took quite a while. Installation instructions were a little short and cryptic.
Posted by (4/5
For the most part, I was very satisfied. The only thing that was hard was once I received it I couldn't open it to look at it in case I wanted to return it. It was very hard to see what the glass looked like through the plastic. I decided to take my chances and open it and of course I loved it!!! I love looking at it all the time and I love when it is lit.
Posted by (4/5